Terms and Condition
$100.00 non-refundable and non-transferable deposit and signed contract is required to guarantee your date for Wedding Cakes. A non-refundable and non-transferable deposit of 50% will be required for custom cake orders. Your deposit will be applied to final balance. Your deposit will save your date as long as final payment deadlines are met. If the payment schedule is not met, Sweet Infusion Cake Company, here and after “The Bakery”, assumes that the event has been canceled, and will have no further obligation hereunder. Any deposits/payments made to date will not be refunded and the delivery date will be made available to other potential clients. Payments may be made in the form of debit/credit card, cash, check, money order. When mailing checks, include date of the event and name of the wedding party or cake recipient in the notes section of your check. COD (cash on delivery) is not accepted. Checks should be made out to Lisa Martin, Spring, Texas 77379. Please indicate wedding name and date in memo section of the check. Final Payment is due 14 days before event date. If final payment is not received by this deadline your order will be cancelled.
Tastings kits must be a scheduled by appointment. To have a scheduled tasting kit prepared for you, we require a 20 serving minimum for your upcoming event. Cake tasting appointments can be made after you have submitted an inquiry form online. Please allow 72 hour notice for cake tasting appointment requests. There is a $25 wedding tasting/consultation fee. This fee will be applied to your deposit only if deposit is made the same day of tasting/consultation. Three different cake or cupcakes flavors are offered for tastings. Please note that not all flavors may be available year round. Cake tasting/consultation appointments are available Tuesday–Saturday. Please call the bakery at or send an email to Info@sweetinfusioncakeco.com to schedule an appointment.
Cupcake stands ($25.00) and Cake pedestals ($45.00) are available for a rental fee. All rentals require a damage deposit, the amount is based on the value of the item being rented. This check/credit card number will not be charged/deposited but held in trust and returned when rentals are returned to Sweet Infusion Cake Company the following day by noon in good condition. Missing parts or damage will result in no refund. It is the client’s responsibility to return cake plateaus, or other rented equipment.
Delivery and Setup fee is $50.00. Cake/cupcakes and desserts are heavy and require an appropriate sized table placed on a safe, level and secure surface. Table/ linen/cake stands and any other item provided by an outside source must be available at agreed time of delivery. Venue must be unlocked, opened, and cake table set up at the start of the time range to avoid this penalty. There must be shade provided for dessert table if direct sunshine is a possibility. Deliveries to outdoor sites are scheduled as close to the event time as possible, to allow for any last minute changes to cake table location or risks of damage, due to weather. Optimal room temperature is 75 degrees or below. If the temperature is too hot refrigeration will be required. Outdoor settings are unpredictable. While we will do everything in our power to minimize weather damage, cake and sugar will melt in temperatures above 72 * and in high humidity. Sweet Infusion Cake Company is not responsible for damage caused by weather. Damage common in outdoor sites: sweating, water condensation, running of colors, melting buttercream, sliding decorations, bug attractant. Sweet Infusion Cake Company cannot be held responsible for anything that should happen to cake/cupcakes/desserts once delivery and setup are complete. Once cakes are set up, they are not intended to be moved until served. Sweet Infusion Cake Company is not responsible for damage caused by others after the cake is set up by Sweet Infusion Cake Company.
If you decide that you will have your cake/cupcakes/desserts picked up, Sweet Infusion Cake Company cannot be responsible for any damage that may occur once the cake/cupcakes/dessert has left the bakery.
Flowers which are provided must be available for placement at time of delivery. Flowers are not a food product and may contain pesticides, insects, dirt or other contaminants. Decoration (ribbon, etc) must be delivered to bakery 48 hours before event. Cake toppers may be left on cake table at venue for placement at time of delivery. Dyed frosting colors and decoration will be matched to photos provided to the best of our ability.
All details and number of servings for your cakes will be finalized 3 weeks before the event date. Any changes to cake designs after approval by the Client and after execution of this agreement may result in price changes.
While Sweet Infusion Cake Company makes every effort to provide the exact flavor, filling, decoration, size, color, shape, and design discussed, creating cake is an art form and may be subject to variation. Color matching is not an exact science and different sugar substrates take color differently. Sweet Infusion Cake Company will do everything possible to make substrates match to each other and to match provided color swatches, but sometimes it is not possible to make a 100% color match and some colors are just not achievable using food grade dyes. Sweet Infusions Cake Company cannot match a “verbal” color or a color sent via electronic device, as all monitors display color differently. To attempt a color match, you must provide a color swatch at the time of order/deposit, in advance of the event. To maintain stability and the integrity of your event cake, Sweet Infusion Cake Co. reserves the right to make design and structural changes to your cake on site or off, without prior notification
All ornaments and toppers should be provided to the Sweet Infusion Cake Company 10 days prior to your event so they can be assessed for weight and stability and cake reinforcements prepared. Sweet Infusion Cake Company reserves the right not to place ornaments on your cake if we feel that so doing will cause damage to your cake. Our staff will add flowers to and around your cake for a nominal fee, if arrangements have been made in advance during consultation. Keep in mind that some flowers are harmful when eaten, and caution should be used by you and your florist when selecting flowers to insert into cake. Fresh flowers should be provided to Sweet Infusion Cake Company one or two days before your event, or be placed at the cake table at the venue, prepped and ready for use. Sweet Infusion Cake Company is not liable for any damage or illness caused by floral inserts into the cake. You are responsible for ordering flowers from your florist to adorn your cake. ***We do have a floral account. Unplanned ornamentation, left for us at the cake table, will result in additional charges and an invoice for staff labor will be sent after setup. Please be sure to discuss on site decoration with us in advance of delivery to avoid additional charges. *Floral arranging fees are included in our Package Pricing, but not in A-La-Carte Pricing.
Sweet Infusion Cake Company will not be responsible for any damage occurring to your cake once it leaves our facility. Sweet Infusion Cake Company recommends placing all cakes on a flat area of a Van or SUV or floor board of your vehicle, with air conditioning flowing around the cake, and a non-slip mat under the box or cake board to prevent sliding. Saturdays are very busy for us and Sweet Infusion Cake Company has a specified customer pick up time from 9am to 12 noon. All cakes must be picked up by the customer during this time frame. If you will be later than 12 noon, Sweet Infusion Cake Company suggests calling for delivery service.
Sweet Infusion Cake Company reserves the right to take and use photographs of your cake(s) and desserts, before, during and after set up, including scene type photos of the event location, to use for marketing, advertising, and promotional purposes, without compensation to you.
While Sweet Infusion Cake Company can attempt to reduce some allergens in your cakes, we cannot prevent cross contamination in our common prep areas. Sweet Infusion Cake Company processes known allergens such as tree nuts, peanuts, wheat, dairy, corn, gluten, and eggs. You agree to notify guests of allergen risks and hold us harmless for any allergic reaction.
Performance of this agreement is contingent upon the ability of Sweet Infusion Cake Company, to complete this agreement when delay or default is caused by conditions beyond its control, including but not limited to, Acts of God, Government restrictions, war, terrorism, criminal act, insurrection, and/or any other causes beyond the reasonable control of the company.
All overdraft/insufficient fund fees will be the sole responsibility of the client. A return check fee of $25.00 will apply on all returned checks.